Source Audio Support: FAQs
One Series
Dual Footswitch Pedals - Ventris Dual Reverb & Nemesis Delay
How to update firmware
Download and install the Neuro Desktop Editor.
Run the Neuro Desktop Editor software.
Connect the pedal to power.
Connect the pedal to the Neuro Desktop Editor with a mini USB cable.
In the left margin, select the downward pointing arrow icon, and follow the prompts.
Run the Neuro Desktop Editor software.
Connect the pedal to power.
Connect the pedal to the Neuro Desktop Editor with a mini USB cable.
In the left margin, select the downward pointing arrow icon, and follow the prompts.
Factory reset and preset backup
Preset Backup
Performing a factory reset will erase all of the user presets that have been saved to the pedal. If you would like to back up the pedal's presets beforehand, connect the pedal to the Neuro Desktop Editor (Download for Windows and Mac) with a mini USB cable. Once connected, the pedal will be shown in the left margin of the editor. Select any portion of the blue rectangle. Next, from the top menu, select Device//Create Device Backup. In the following window, give the backup file a title, and save it to a convenient location, such as the desktop. Once the factory reset has been performed, the device backup file can be loaded back onto the pedal by selecting from the top menu, Device//Load Device Backup.
Factory Reset
Perform a factory reset by holding down the right footswitch while plugging in the power supply.
Performing a factory reset will erase all of the user presets that have been saved to the pedal. If you would like to back up the pedal's presets beforehand, connect the pedal to the Neuro Desktop Editor (Download for Windows and Mac) with a mini USB cable. Once connected, the pedal will be shown in the left margin of the editor. Select any portion of the blue rectangle. Next, from the top menu, select Device//Create Device Backup. In the following window, give the backup file a title, and save it to a convenient location, such as the desktop. Once the factory reset has been performed, the device backup file can be loaded back onto the pedal by selecting from the top menu, Device//Load Device Backup.
Factory Reset
Perform a factory reset by holding down the right footswitch while plugging in the power supply.
Connecting the neuro mobile app
If you have any trouble establishing connection between your mobile device and the pedal, please try the following steps:
When sending a Neuro Mobile App message, does the control input LED (towards the top of the pedal) flash in response? If not, check that the mobile device's volume is set to 100%, and the 1/4" end of the TRS cable is going into Input 2 of the pedal. If the control input LED still does not blink, or it blinks but no changes are made, use a lower volume (40-95%).
Any progress? If not, unplug the 1/8" end of the TRS cable from the mobile device, and send any Neuro Mobile App message. Is there a burst of white noise? Please ensure the headphone port of the mobile device works by plugging in headphones and listening at a low volume level. Do not listen at high volume, it will be LOUD. Also, ensure that the mobile device is not applying filtering to the audio signal (3D-ify, Bass Boost, etc...). If the mobile device is in a case, confirm that it is not obstructing the audio cable from being plugged in completely.
Certain mobile devices will swap left and right audio channels, or even invert the audio phase. This issue can often be fixed by going to Neuro Mobile App // About, and enabling “Invert Audio Output (advanced).” In some cases multiple changes are needed for the messages to be sent correctly. For example, the Android Honor 8 requires that phase inversion is selected while also reducing the phone’s output volume.
Side Note: The Neuro Mobile App has one-way communication; the pedal can receive messages from mobile devices, but mobile devices cannot receive messages from the pedal. Because of this, hardware and sound editor parameters will necessarily show the exact configurations of the connected pedal. For example, if edits are made in the Hardware Options menu, then the menu is opened later, the default settings will be shown. Not to worry, your settings have been saved to the pedal, despite the changes not being reflected on the mobile device. For two-way communication, use the Neuro Desktop Editor.
When sending a Neuro Mobile App message, does the control input LED (towards the top of the pedal) flash in response? If not, check that the mobile device's volume is set to 100%, and the 1/4" end of the TRS cable is going into Input 2 of the pedal. If the control input LED still does not blink, or it blinks but no changes are made, use a lower volume (40-95%).
Any progress? If not, unplug the 1/8" end of the TRS cable from the mobile device, and send any Neuro Mobile App message. Is there a burst of white noise? Please ensure the headphone port of the mobile device works by plugging in headphones and listening at a low volume level. Do not listen at high volume, it will be LOUD. Also, ensure that the mobile device is not applying filtering to the audio signal (3D-ify, Bass Boost, etc...). If the mobile device is in a case, confirm that it is not obstructing the audio cable from being plugged in completely.
Certain mobile devices will swap left and right audio channels, or even invert the audio phase. This issue can often be fixed by going to Neuro Mobile App // About, and enabling “Invert Audio Output (advanced).” In some cases multiple changes are needed for the messages to be sent correctly. For example, the Android Honor 8 requires that phase inversion is selected while also reducing the phone’s output volume.
Side Note: The Neuro Mobile App has one-way communication; the pedal can receive messages from mobile devices, but mobile devices cannot receive messages from the pedal. Because of this, hardware and sound editor parameters will necessarily show the exact configurations of the connected pedal. For example, if edits are made in the Hardware Options menu, then the menu is opened later, the default settings will be shown. Not to worry, your settings have been saved to the pedal, despite the changes not being reflected on the mobile device. For two-way communication, use the Neuro Desktop Editor.
Do i need the neuro hub for midi control?
No. Each dual footswitch One Series pedal has dedicated MIDI In and MIDI Thru ports which can be connected directly to the Soleman MIDI Foot Controller or third party MIDI controllers. The Neuro Hub is helpful for configuring multi-pedal scenes with other Source Audio pedals, especially the singe footswitch pedals that do not have dedicated MIDI ports, but it is not required.
The pedal is muting, freezing, or not powering up
This kind of behavior is most often power related. Please ensure that the pedal is receiving power from an isolated power supply or power port, providing 9V and a minimum of 280mA (Ventris) or 180mA (Nemesis).
One Series
Single Footswitch Pedals - True Spring Reverb, AfterShock Bass Distortion, Gemini Chorus, etc.
HOW TO UPDATE FIRMWARE
Download and install the Neuro Desktop Editor.
Run the Neuro Desktop Editor software.
Connect the pedal to power.
Connect the pedal to the Neuro Desktop Editor with a mini USB cable.
In the left margin, select the downward pointing arrow icon, and follow the prompts.
Run the Neuro Desktop Editor software.
Connect the pedal to power.
Connect the pedal to the Neuro Desktop Editor with a mini USB cable.
In the left margin, select the downward pointing arrow icon, and follow the prompts.
FACTORY RESET AND PRESET BACKUP
Preset Backup
Performing a factory reset will erase all of the user presets that have been saved to the pedal. If you would like to back up the pedal's presets beforehand, connect the pedal to the Neuro Desktop Editor (Download for Windows and Mac) with a mini USB cable. Once connected, the pedal will be shown in the left margin of the editor. Select any portion of the blue rectangle. Next, from the top menu, select Device//Create Device Backup. In the following window, give the backup file a title, and save it to a convenient location, such as the desktop. Once the factory reset has been performed, the device backup file can be loaded back onto the pedal by selecting from the top menu, Device//Load Device Backup.
Factory Reset
Perform a factory reset by holding down the footswitch while plugging in the power supply.
Performing a factory reset will erase all of the user presets that have been saved to the pedal. If you would like to back up the pedal's presets beforehand, connect the pedal to the Neuro Desktop Editor (Download for Windows and Mac) with a mini USB cable. Once connected, the pedal will be shown in the left margin of the editor. Select any portion of the blue rectangle. Next, from the top menu, select Device//Create Device Backup. In the following window, give the backup file a title, and save it to a convenient location, such as the desktop. Once the factory reset has been performed, the device backup file can be loaded back onto the pedal by selecting from the top menu, Device//Load Device Backup.
Factory Reset
Perform a factory reset by holding down the footswitch while plugging in the power supply.
CONNECTING THE NEURO MOBILE APP
If you have any trouble establishing connection between your mobile device and the pedal, please try the following steps:
When sending a Neuro Mobile App message, does the control input LED (towards the top of the pedal) flash in response? If not, check that the mobile device's volume is set to 100%, and the 1/4" end of the TRS cable is going into Input 2 of the pedal. If the control input LED still does not blink, or it blinks but no changes are made, use a lower volume (40-95%).
Any progress? If not, unplug the 1/8" end of the TRS cable from the mobile device, and send any Neuro Mobile App message. Is there a burst of white noise? Please ensure the headphone port of the mobile device works by plugging in headphones and listening at a low volume level. Do not listen at high volume, it will be LOUD. Also, ensure that the mobile device is not applying filtering to the audio signal (3D-ify, Bass Boost, etc...). If the mobile device is in a case, confirm that it is not obstructing the audio cable from being plugged in completely.
Certain mobile devices will swap left and right audio channels, or even invert the audio phase. This issue can often be fixed by going to Neuro Mobile App // About, and enabling “Invert Audio Output (advanced).” In some cases multiple changes are needed for the messages to be sent correctly. For example, the Android Honor 8 requires that phase inversion is selected while also reducing the phone’s output volume.
Side Note: The Neuro Mobile App has one-way communication; the pedal can receive messages from mobile devices, but mobile devices cannot receive messages from the pedal. Because of this, hardware and sound editor parameters will necessarily show the exact configurations of the connected pedal. For example, if edits are made in the Hardware Options menu, then the menu is opened later, the default settings will be shown. Not to worry, your settings have been saved to the pedal, despite the changes not being reflected on the mobile device. For two-way communication, use the Neuro Desktop Editor.
When sending a Neuro Mobile App message, does the control input LED (towards the top of the pedal) flash in response? If not, check that the mobile device's volume is set to 100%, and the 1/4" end of the TRS cable is going into Input 2 of the pedal. If the control input LED still does not blink, or it blinks but no changes are made, use a lower volume (40-95%).
Any progress? If not, unplug the 1/8" end of the TRS cable from the mobile device, and send any Neuro Mobile App message. Is there a burst of white noise? Please ensure the headphone port of the mobile device works by plugging in headphones and listening at a low volume level. Do not listen at high volume, it will be LOUD. Also, ensure that the mobile device is not applying filtering to the audio signal (3D-ify, Bass Boost, etc...). If the mobile device is in a case, confirm that it is not obstructing the audio cable from being plugged in completely.
Certain mobile devices will swap left and right audio channels, or even invert the audio phase. This issue can often be fixed by going to Neuro Mobile App // About, and enabling “Invert Audio Output (advanced).” In some cases multiple changes are needed for the messages to be sent correctly. For example, the Android Honor 8 requires that phase inversion is selected while also reducing the phone’s output volume.
Side Note: The Neuro Mobile App has one-way communication; the pedal can receive messages from mobile devices, but mobile devices cannot receive messages from the pedal. Because of this, hardware and sound editor parameters will necessarily show the exact configurations of the connected pedal. For example, if edits are made in the Hardware Options menu, then the menu is opened later, the default settings will be shown. Not to worry, your settings have been saved to the pedal, despite the changes not being reflected on the mobile device. For two-way communication, use the Neuro Desktop Editor.
DO I NEED THE NEURO HUB FOR MIDI CONTROL?
Yes. The single footswitch One Series pedals do not have a dedicated MIDI port, so the Neuro Hub is necessary for MIDI control. In addition to adding MIDI compatibility, the Neuro Hub boosts the number of presets for each connected pedal from six to 128. The Neuro Hub also enables each connected pedal to be controlled by an expression pedal.
the pedal is muting, freezing, or not powering up
This kind of behavior is most often power related. Please ensure that the pedal is receiving power from an isolated power supply or power port, providing 9V and a minimum of 150mA.
Neuro Mobile App & Neuro Desktop Editor
i'm having trouble connecting the neuro mobile app with my pedal
If you have any trouble establishing connection between your mobile device and the pedal, please try the following steps:
When sending a Neuro Mobile App message, does the control input LED (towards the top of the pedal) flash in response? If not, check that the mobile device's volume is set to 100%, and the 1/4" end of the TRS cable is going into Input 2 of the pedal. If the control input LED still does not blink, or it blinks but no changes are made, use a lower volume (40-95%).
Any progress? If not, unplug the 1/8" end of the TRS cable from the mobile device, and send any Neuro Mobile App message. Is there a burst of white noise? Please ensure the headphone port of the mobile device works by plugging in headphones and listening at a low volume level. Do not listen at high volume, it will be LOUD. Also, ensure that the mobile device is not applying filtering to the audio signal (3D-ify, Bass Boost, etc...). If the mobile device is in a case, confirm that it is not obstructing the audio cable from being plugged in completely.
Certain mobile devices will swap left and right audio channels, or even invert the audio phase. This issue can often be fixed by going to Neuro Mobile App // About, and enabling “Invert Audio Output (advanced).” In some cases multiple changes are needed for the messages to be sent correctly. For example, the Android Honor 8 requires that phase inversion is selected while also reducing the phone’s output volume.
Side Note: The Neuro Mobile App has one-way communication; the pedal can receive messages from mobile devices, but mobile devices cannot receive messages from the pedal. Because of this, hardware and sound editor parameters will necessarily show the exact configurations of the connected pedal. For example, if edits are made in the Hardware Options menu, then the menu is opened later, the default settings will be shown. Not to worry, your settings have been saved to the pedal, despite the changes not being reflected on the mobile device. For two-way communication, use the Neuro Desktop Editor.
When sending a Neuro Mobile App message, does the control input LED (towards the top of the pedal) flash in response? If not, check that the mobile device's volume is set to 100%, and the 1/4" end of the TRS cable is going into Input 2 of the pedal. If the control input LED still does not blink, or it blinks but no changes are made, use a lower volume (40-95%).
Any progress? If not, unplug the 1/8" end of the TRS cable from the mobile device, and send any Neuro Mobile App message. Is there a burst of white noise? Please ensure the headphone port of the mobile device works by plugging in headphones and listening at a low volume level. Do not listen at high volume, it will be LOUD. Also, ensure that the mobile device is not applying filtering to the audio signal (3D-ify, Bass Boost, etc...). If the mobile device is in a case, confirm that it is not obstructing the audio cable from being plugged in completely.
Certain mobile devices will swap left and right audio channels, or even invert the audio phase. This issue can often be fixed by going to Neuro Mobile App // About, and enabling “Invert Audio Output (advanced).” In some cases multiple changes are needed for the messages to be sent correctly. For example, the Android Honor 8 requires that phase inversion is selected while also reducing the phone’s output volume.
Side Note: The Neuro Mobile App has one-way communication; the pedal can receive messages from mobile devices, but mobile devices cannot receive messages from the pedal. Because of this, hardware and sound editor parameters will necessarily show the exact configurations of the connected pedal. For example, if edits are made in the Hardware Options menu, then the menu is opened later, the default settings will be shown. Not to worry, your settings have been saved to the pedal, despite the changes not being reflected on the mobile device. For two-way communication, use the Neuro Desktop Editor.
Neuro mobile app tutorial videos
Neuro Desktop editor tutorial videos
Programmable EQ
Can I select a preset with a midi footswitch or device?
By simply plugging into the MIDI input of the Programmable EQ with any MIDI footswitch or MIDI device that sends Program Change messages, you can select each of the 4 available presets and a fifth “pedal off” function. Consult the Programmable EQ User’s Guide for the full MIDI implementation chart.
Can i select or customize which presets are selected with MIDI program change messages?
A firmware update is available that will allow you to select or customize which preset is selected with any given MIDI Program Change message. If you think your Programmable EQ needs a firmware update, please contact us at contact@sourceaudio.net, and we can provide you with the correct files and instructions.
Why are my preset numbers not matching midi pc numbers?
The Programmable EQ’s presets can be mapped to different program change values, which might explain the behavior you’re experiencing. To map a preset to a program change value, send the Programmable EQ a MIDI PC from a MIDI controller, then use the Programmable EQ’s Select button to choose the desired preset to be recalled. Hold down the Save button to save the mapping.
Neuro Hub
WHAT PEDALS CAN I USE THE NEURO HUB WITH? Do I need the neuro hub for my Nemesis or ventris?
The Neuro Hub is compatible with all Source Audio Soundblox 2 pedals and all Source Audio One Series pedals. Note: One Series pedals that have 5-pin MIDI ports, such as the Nemesis Delay and Ventris Dual Reverb, do not need to be used with the Neuro Hub for MIDI control.
HOW DO I CREATE AND ACCESS MULTI-PEDAL SCENES?
A MIDI footswitch or other MIDI controller that can send MIDI program change messages can be used to access all 128 scenes of the Neuro Hub. When a MIDI PC message is sent, the correlating Neuro Hub scene is selected. With the desired scene selected, configure the attached pedals' presets using their hardware (knobs and switches), or by using the Neuro Desktop Editor or Neuro Mobile App to access their full list of configurable parameters digitally. Once you've finished making changes, hold down the Scan/Save button on the Neuro Hub until the LED flashes three times.
how do i create a backup of my scenes?
Power up the Neuro Hub and connect it to the Neuro Desktop Editor over USB.
In the left-hand margin, select the blue rectangle labeled, "Neuro Hub."
From the top menu, select Device // Create Device Backup.
In the following window, give the file a name, and choose where to save it.
In the left-hand margin, select the blue rectangle labeled, "Neuro Hub."
From the top menu, select Device // Create Device Backup.
In the following window, give the file a name, and choose where to save it.
HOw DO I UPDATE THE FIRMWARE ? IS IT IMPORTANT?
New features, sounds, and bug fixes are offered occasionally through software and firmware updates. It’s always a good idea to stay up to date with the latest firmware.
To update the Neuro Hub's firmware, power up the Neuro Hub and connect it to the Neuro Desktop Editor over USB.
In the left-hand margin, select the downward-pointing arrow icon within the blue rectangle labeled, "Neuro Hub."
Follow the prompts given in the following windows.
To update the Neuro Hub's firmware, power up the Neuro Hub and connect it to the Neuro Desktop Editor over USB.
In the left-hand margin, select the downward-pointing arrow icon within the blue rectangle labeled, "Neuro Hub."
Follow the prompts given in the following windows.
What cables are used to connect my pedals to the Neuro Hub?
Only a 1/8" (3.5mm) TRRS cable will work for connecting your pedals' multi-function or sensor ports to the Neuro Hub. These cables are included with the Neuro Hub, Dual Expression Pedal, and Hot Hand 3. A regular 1/8" TRS headphone cable will not work because it does not have the second ring connection. Please see the difference below.
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DOES THE NEURO HUB SUPPORT MIDI CLOCK?
Yes, the Neuro Hub will accept MIDI Clock information and pass it along to each connected pedal. A pedal will only sync to MIDI Clock if the currently selected pedal preset has "Sync to MIDI Clock," or "Tap Tempo" enabled.
To enable Sync to MIDI Clock or Tap Tempo...
One Series: Enter the sound editor menu by connecting your pedal to the Neuro Desktop Editor or Neuro Mobile App. In the Neuro Destop Editor, select the wrench icon. In the Neuro Mobile App, select the picture of the pedal from the home screen. Scroll to the bottom of the sound editor menu and enable Sync to MIDI clock.
Soundblox 2: Bypass the pedal. Hold down the footswitch of your desired preset and wait until the alternate footswitch begins to blink. The alternate footswitch can then control the rate by tapping on it, or it will sync to MIDI clock when MIDI clock is active.
Note: Only effects with time-based parameters support MIDI clock. For example, the distortions, drives, and fuzz pedals do not support MIDI clock.
To enable Sync to MIDI Clock or Tap Tempo...
One Series: Enter the sound editor menu by connecting your pedal to the Neuro Desktop Editor or Neuro Mobile App. In the Neuro Destop Editor, select the wrench icon. In the Neuro Mobile App, select the picture of the pedal from the home screen. Scroll to the bottom of the sound editor menu and enable Sync to MIDI clock.
Soundblox 2: Bypass the pedal. Hold down the footswitch of your desired preset and wait until the alternate footswitch begins to blink. The alternate footswitch can then control the rate by tapping on it, or it will sync to MIDI clock when MIDI clock is active.
Note: Only effects with time-based parameters support MIDI clock. For example, the distortions, drives, and fuzz pedals do not support MIDI clock.
CAN MULTIPLE Neuro HUBS be used?
Multiple Neuro Hubs can be daisy chained together for simultaneous control over many Source Audio pedals. Connect the MIDI Out port of the first Neuro Hub to the MIDI In port of the second Neuro Hub, and so on. Power up a Neuro Hub and connect it to the Neuro Desktop Editor over USB.
In the left-hand margin, select the gear icon within the blue rectangle labeled, "Neuro Hub." In the following window, set "MIDI Out Mode," to "MIDI Thru." Do this for each Neuro Hub in the chain.
In the left-hand margin, select the gear icon within the blue rectangle labeled, "Neuro Hub." In the following window, set "MIDI Out Mode," to "MIDI Thru." Do this for each Neuro Hub in the chain.
Hot Hand 3 Wireless Effects Controller
how many hot hand 3 units can i use at once?
You can use up to four Hot Hand systems (a ring and a receiver) at the same time, but you can only assign one to an individual pedal.
can i assign more than one ring axis from a hot hand 3 to a pedal?
With Hot Hand 3, only one ring axis at a time can be assigned to an individual pedal. The Hot Hand receiver determines the ring axis the pedal is controlled by. See “Selecting an Output Mode” in the Hot Hand 3 User Guide.
does the hot hand 3 work on its own or make sounds by itself?
The Hot Hand 3 does not actually make any sound by itself; it needs to be used with a Source Audio effect pedal, or another brand’s (also referred to as a 3rd party) effect pedal. The Hot Hand 3 controls a specific function of the pedal it’s connected to, called a parameter. For example, these parameters can be the sweep of a filter, the speed of a phaser, or the amount of distortion.
is ring calibration necessary out of the box?
Ring calibration is not necessary out of the box, but it may be desirable to re-calibrate the ring depending on your specific playing needs. When you calibrate the ring, you are determining the physical middle-point of your total range of movement. It may be desirable to have this middle-point be positioned differently than parallel to the ground, as it is out of the box. Consult the Hot Hand 3 User Guide for instructions on setting the calibration of the ring.
how do i adjust the sensitivity of the ring? what do depth & smooth do?
Adjusting the ring’s sensitivity depends on the pedal you are using it with. The DEPTH and SMOOTH knobs on the receiver are used when controlling a 3rd party effect pedal. They control how much total range of movement you have, and how sensitive the ring is to that movement. When using Hot Hand 3 with Soundblox, Soundblox Pro, or Soundblox 2 pedals, the DEPTH and SMOOTH knobs on the receiver are inactive. Typically, certain knobs on the Soundblox pedal itself now function as Depth and Smooth controls when Hot Hand is selected. Consult the various User Guides of each pedal for further information.
sometimes the ring and receiver become disconnected. how can i avoid this?
Make sure there is a clear “line-of-sight” between the ring and receiver. You can be up to 100ft away from the receiver without any issues, as long as there are no obstructions (walls, amps, crowds) blocking the signal path. If the ring’s signal suddenly becomes disconnected, make sure you are in a clear line-of-sight to the receiver; press the ring’s power button twice, to turn off then on again, to restore the connection.
suddenly the hot hand 3 won't do anything. is it broken?
There is a factory Test Mode that can be accidentally activated while changing Axis outputs, or in calibrating the ring. Following these steps can easily turn this Test Mode off:
- If ring is connected with the receiver, power off the ring.
- Press and hold the “Calibrate” button until the “Mode” light begins blinking.
- Rotate the SMOOTH knob all the way to the left, then all the way to right (the blue “Status” light will blink quickly to indicate Test mode is off).
- Repeat SMOOTH knob rotation if necessary, until the blue “Status” light blinks quickly.
- Press and hold the “Calibrate” button until the Mode light turns solid.
- Re-power the ring to connect to the receiver and test
Hot Hand USB Wireless MIDI Controller
how many hot hand usb units can i use at once?
You can use up to four Hot Hand USB systems (a ring and a receiver) at the same time, provided you have the available number of USB ports on your computer. Using Hot Hand USB with a USB hub will work, but your performance may be compromised.
can hot hand usb be used with software outside of music production?
Hot Hand USB can be used with any software that accepts MIDI control information. This could be any kind of MIDI controlled software such as a 3D drawing program or stage lighting control program.
how do i update the firmware of the hot hand usb? is it important?
We offer firmware updates from time to time, to give you the best we can offer in our products. It’s always a good idea to stay up to date with the latest firmware. To update your firmware, open the Source Audio Hot Hand USB Editor Software, go to the “Options” tab, and click on “Auto-Check Firmware”. From there, you will be prompted to select and upload the firmware automatically. We strongly suggest that you have the Hot Hand USB receiver connected directly to your computer, and NOT to a USB hub when updating firmware.
how do i isolate a single axis of the ring when i want to map it to a midi parameter?
On the Hot Hand USB Software Editor, in the upper right corner of each MIDI Output Module, there is a solo button marked with an “S”. When clicked, it will only allow information from that particular MIDI Output Module to be sent to the program where you are mapping a MIDI parameter. Notice all other MIDI Output Modules become inactive. Don’t forget to click the solo button again when finished to resume sending all MIDI axis information. Consult the Hot Hand USB User Guide for more information on this topic.
Soundblox 2
can a soundblox 2 pedal save more than two presets?
All Soundblox 2 pedals can save two presets internally, one to each footswitch. Using any Soundblox 2 pedal with the Soundblox Hub and a MIDI footswitch allows you to create up to 128 extra presets (called scenes) that are stored in the memory of the Soundblox Hub. These scenes are in addition to the two presets saved to an individual pedal. Each scene can also engage combinations of pedals per scene. Click on the Soundblox Hubfor more information.
can i use my expression pedal to control a soundblox 2 pedal?
All Soundblox 2 pedals can only be controlled with the Source Audio Dual Expression pedal if connected directly. Each pedal features a special 3.5mm Multi-Function input as an auxiliary input. These provide connections for a variety of Source Audio accessories, and will not work with a cable adapter to fit. However, a standard passive expression pedal can be connected to the Soundblox Hub and then to your Soundblox 2 pedals.
can i control features and parameters with midi?
All parameters in a Soundblox 2 pedal can be controlled and adjusted via MIDI Control Change messages. The Soundblox Hub serves as a MIDI interface for all Soundblox 2 pedals. For more information about the Soundblox Hub and its MIDI Implementation Chart, please consult the Soundblox Hub User Guide.
sometimes the footswitches create a popping sound. is that normal?
It is normal for True Bypass pedals to create a popping sound from footswitch use. This is the nature of this kind of signal path switching circuit. All Soundblox 2 pedals are set to being True Bypass pedals out-of-the-box, but they can be switched to a Buffered Bypass circuit to eliminate the popping sound created by the footswitches. Simply hold down the right footswitch while powering up the pedal, and release it after both footswitch LEDs blink. The pedal will stay in the Buffered Bypass mode until the procedure is repeated to switch back to True Bypass. For more information on Source Audio’s Universal Bypass feature, please consult the User Guidefor your specific Soundblox 2 pedal.
are tap tempo and midi clock available in all the soundblox 2 series?
Tap Tempo and MIDI Clock are available features found in the Orbital Modulator and the Manta Bass Filter, for they both feature LFO modulations. Future pedals that include time-based effects will also include these features. In order to accept MIDI Time Clock, the Soundblox Hub needs to be used and connected to the desired Soundblox 2 pedal. In the pedal, a preset needs to be created that has Tap Tempo engaged. To engage Tap Tempo, starting in effect bypass mode, press and hold either footswitch. This will be the preset footswitch that features Tap Tempo, and the opposite footswitch will become your Tap Tempo control. For more information about Tap Tempo, please consult the User Guide for your specific Soundblox 2 pedal.
how do i assign a hot hand or dual expression pedal signal to a parameter?
An external controller, like the Hot Hand or Dual Expression Pedal, can be assigned to any parameter in the Soundblox 2 line. Depending on the pedal being controlled, selecting the external controller with the pedal may differ. It’s best to consult the User Guide for your specific Soundblox 2 pedal.
HOW DO I TOGGLE REVERB TRAILS MODE ON MY DIMENSION REVERB?
To enable Trails Mode (soft bypass) on the Dimension Reverb, press and hold both footswitches while powering the pedal. Hold the footswitches down until both LEDs blink slowly.
To go back to True Bypass, press and hold the left footswitch while powering the pedal. Hold the footswitch until 1 LED begins to blink.
To go back to True Bypass, press and hold the left footswitch while powering the pedal. Hold the footswitch until 1 LED begins to blink.
Soundblox Pro
what is "backpage mode?"
“Backpage Mode” is a special feature that allows you to further customize, and control parameters with each pedal. Typically this is for assigning control of external controllers like the Expression Pedal, or customizing LFO shapes (Bass Envelope Filter, Poly-Mod Filter). Access to “Backpage Mode” is designated on the face of each pedal, showing two buttons to press simultaneously. For further information about the features you can edit in “Backpage Mode”, please consult the specific User Guide for your Soundblox Pro pedal.
can any expression pedal be used with the soundblox pro series?
All Soundblox Pro pedals accept a passive expression pedal via the “EXP IN” port. It is designed for use with the output value from the Source Audio Dual Expression Pedal, which contains a 50-Ohm potentiometer. Using other expression pedal may produce inconsistent results. Please consult to Owner’s Manual for your specific expression pedal’s specifications.
is ring calibration necessary with the soundblox pro series?
Ring calibration on the Soundblox Pro in not necessary, and was designed for calibrating the WIRED Hot Hand ring. When you calibrate the ring, you are determining the physical middle-point of your total range of movement. It may be desirable to have this middle-point be positioned differently than parallel to the ground, as it is out of the box. These rings are still available for purchase, but have been all but replaced by the Hot Hand 3. For more information about calibration with the Soundblox Pro series, please consult the User Guide for your specific Soundblox Pro pedal.
Power Requirements, Power Supplies, Noise & Hum
what are my pedal's power requirements?
Ventris Dual Reverb: 9V and a minimum of 280mA
Nemesis Delay: 9V and a minimum of 180mA
One Series pedals with 1 Footswitch: 9V and a minimum of 150mA
Programmable EQ: 9V and a minimum of 80mA
Neuro Hub: 9V and a minimum of 100mA
Soleman MIDI Foot Controller: 9V and a minimum of 100mA
Reflex Universal Expression Controller: 9V and a minimum of 45mA
Soundblox 2: 9V and a minimum of 140mA
Soundblox Pro: 9V and a minimum of 110mA
Soundblox 1: 9V and a minimum of 110mA
Nemesis Delay: 9V and a minimum of 180mA
One Series pedals with 1 Footswitch: 9V and a minimum of 150mA
Programmable EQ: 9V and a minimum of 80mA
Neuro Hub: 9V and a minimum of 100mA
Soleman MIDI Foot Controller: 9V and a minimum of 100mA
Reflex Universal Expression Controller: 9V and a minimum of 45mA
Soundblox 2: 9V and a minimum of 140mA
Soundblox Pro: 9V and a minimum of 110mA
Soundblox 1: 9V and a minimum of 110mA
CAN I USE OTHER POWER SUPPLIES WITH MY PEDAL?
We recommend that you use the included Source Audio power adapters to ensure proper powering and isolation. However, some multi-pedal power supplies will work appropriately. Reference a power supply's output specs to determine if it will be compatible with your pedals. Power requirements are as follows:
Ventris Dual Reverb: 9V and a minimum of 280mA
Nemesis Delay: 9V and a minimum of 180mA
One Series pedals with 1 Footswitch: 9V and a minimum of 150mA
Programmable EQ: 9V and a minimum of 80mA
Neuro Hub: 9V and a minimum of 100mA
Soleman MIDI Foot Controller: 9V and a minimum of 100mA
Reflex Universal Expression Controller: 9V and a minimum of 45mA
Soundblox 2: 9V and a minimum of 140mA
Soundblox Pro: 9V and a minimum of 110mA
Soundblox 1: 9V and a minimum of 110mA
Ventris Dual Reverb: 9V and a minimum of 280mA
Nemesis Delay: 9V and a minimum of 180mA
One Series pedals with 1 Footswitch: 9V and a minimum of 150mA
Programmable EQ: 9V and a minimum of 80mA
Neuro Hub: 9V and a minimum of 100mA
Soleman MIDI Foot Controller: 9V and a minimum of 100mA
Reflex Universal Expression Controller: 9V and a minimum of 45mA
Soundblox 2: 9V and a minimum of 140mA
Soundblox Pro: 9V and a minimum of 110mA
Soundblox 1: 9V and a minimum of 110mA
I AM EXPERIENCING EXCESS NOISE OR HUM. HOW DO I GET RID OF IT?
This behavior can sometime occur if the pedal is underpowered. Select "Can I use other power supplies with my pedal" to view power specs for all of our products. Ensure that the power supply being used for your pedal is isolated and providing adequate power. If the noise persists, there is also a chance that a ground loop is present. To eliminate this possibility, power all of your connected devices from a single wall outlet with a power strip. If there is still no progress, please isolate the pedal (Instrument - pedal - amp). If the noise is gone, start introducing other devices back into the signal chain one at a time. When the noise returns, try using a different power supply or power supply cable, and patch cables for that device. Damaged cables can also lead to noise.
All Pedals: Factory Reset, Firmware Update, Device Backup
HOW DO I PERFORM A FACTORY RESET?
NOTE: Performing a factory reset will erase all user presets stored on the pedal. If you would like to create a device backup beforehand, see the instructions in the next section, "How can I back up my presets?"
Nemesis Delay and Ventris Dual Reverb:
Disconnect the power supply. Press and hold the right footswitch. Connect the power supply. The Control LED will blink rapidly until the reset is complete.
All other One Series:
Disconnect the power supply. While holding down the footswitch, reconnect power. The main LED and control LED will be lit for a few seconds. When the reset is complete, both LED’s will turn off and you can release the footswitch.
Programmable EQ:
Press and hold the “SAVE” button while cycling power.
Soleman MIDI Foot Controller:
Hold down the Edit button for three seconds. Press the Add button eleven times. Hold down the Remove button for three seconds.
Neuro Hub:
Connect the Neuro Hub to the Hub Manager with a mini USB cable. From the top menu, select Hub // Erase all Scenes.
Soundblox 2 pedals:
Press and hold the “Control Input” button (for Orbital Modulator, Dimension Reverb, Manta) or the “Tone Shape” button (for OFDs, Multiwave Distortions) while cycling power.
Soundblox Pro pedals:
Press and hold the “PRESET BANK” button while cycling power.
Nemesis Delay and Ventris Dual Reverb:
Disconnect the power supply. Press and hold the right footswitch. Connect the power supply. The Control LED will blink rapidly until the reset is complete.
All other One Series:
Disconnect the power supply. While holding down the footswitch, reconnect power. The main LED and control LED will be lit for a few seconds. When the reset is complete, both LED’s will turn off and you can release the footswitch.
Programmable EQ:
Press and hold the “SAVE” button while cycling power.
Soleman MIDI Foot Controller:
Hold down the Edit button for three seconds. Press the Add button eleven times. Hold down the Remove button for three seconds.
Neuro Hub:
Connect the Neuro Hub to the Hub Manager with a mini USB cable. From the top menu, select Hub // Erase all Scenes.
Soundblox 2 pedals:
Press and hold the “Control Input” button (for Orbital Modulator, Dimension Reverb, Manta) or the “Tone Shape” button (for OFDs, Multiwave Distortions) while cycling power.
Soundblox Pro pedals:
Press and hold the “PRESET BANK” button while cycling power.
HOW CAN I BACK UP MY PRESETS?
One Series Pedals (Ventris, Nemesis, AfterShock, etc)
Connect the pedal to the Neuro Desktop Editor with a mini USB cable. Select the pedal in the left-hand column, and then select from the top menu, Device // Create Device Backup. In the following window, give the file a title and save it somewhere convenient, perhaps your desktop. Later, from the top menu, use Device // Load Device Backup, to load the backup to your pedal.
Programmable EQ:
Sorry, there is no device backup for the Programmable EQ. #PenAndPaper
Soleman MIDI Foot Controller:
Connect the Soleman to the Soleman Editor with a mini USB cable. Select "Create Backup" from the left margin. In the following window, give the file a title and save it somewhere convenient, perhaps your desktop. Later, use the "Load Backup" option in the left margin to load the backup onto the Soleman.
Neuro Hub:
Connect the Neuro Hub to the Hub Manager with a mini USB cable. From the top menu, select Hub // Export Scene List. Later, select from the top menu, Hub // Import Scene List to load the backup file onto the Hub.
Soundblox 2 pedals:
A Neuro Hub is required to create a backup file. Save the hardware presets to the Neuro Hub, if they are not already. Next, connect the Neuro Hub to the Hub Manager with a mini USB cable. From the top menu, select Hub // Export Scene List. Later, select from the top menu, Hub // Import Scene List to load the backup file onto the Hub, and if you like, to the pedal's hardware.
Soundblox Pro pedals:
Sorry, there is no device backup for the Soundblox Pro pedals. #PenAndPaper
Connect the pedal to the Neuro Desktop Editor with a mini USB cable. Select the pedal in the left-hand column, and then select from the top menu, Device // Create Device Backup. In the following window, give the file a title and save it somewhere convenient, perhaps your desktop. Later, from the top menu, use Device // Load Device Backup, to load the backup to your pedal.
Programmable EQ:
Sorry, there is no device backup for the Programmable EQ. #PenAndPaper
Soleman MIDI Foot Controller:
Connect the Soleman to the Soleman Editor with a mini USB cable. Select "Create Backup" from the left margin. In the following window, give the file a title and save it somewhere convenient, perhaps your desktop. Later, use the "Load Backup" option in the left margin to load the backup onto the Soleman.
Neuro Hub:
Connect the Neuro Hub to the Hub Manager with a mini USB cable. From the top menu, select Hub // Export Scene List. Later, select from the top menu, Hub // Import Scene List to load the backup file onto the Hub.
Soundblox 2 pedals:
A Neuro Hub is required to create a backup file. Save the hardware presets to the Neuro Hub, if they are not already. Next, connect the Neuro Hub to the Hub Manager with a mini USB cable. From the top menu, select Hub // Export Scene List. Later, select from the top menu, Hub // Import Scene List to load the backup file onto the Hub, and if you like, to the pedal's hardware.
Soundblox Pro pedals:
Sorry, there is no device backup for the Soundblox Pro pedals. #PenAndPaper
How do i perform a firmware update?
All One Series pedals (Ventris, Nemesis, AfterShock, etc):
Download and install the Neuro Desktop Editor.
Run the Neuro Desktop Editor software.
Connect the pedal to power.
Connect the pedal to the Neuro Desktop Editor with a mini USB cable.
In the left margin, select the downward pointing arrow icon, and follow the prompts.
All Soundblox 2 pedals:
A Neuro Hub is required to update your Soundblox 2 pedal(s).
Download and install the Hub Manager.
Run the Hub Manager software.
Disconnect all pedals from the Neuro Hub.
Connect a single pedal to NeuroHub port 1.
Connect the Neuro Hub and Soundblox 2 pedal to power.
Connect the Neuro Hub to the Hub Manager with a mini USB cable.
In the Hub Manager, select the pedal in the top portion of the window, and then select, “Update Pedal Firmware.”
Select the .hex file correlating to your pedal (the pedal number is shown in the previous window).
Click Open // Okay.
Allow the update process to complete. Press Okay.
Disconnect the pedal and follow the same process for additional pedals.
Download and install the Neuro Desktop Editor.
Run the Neuro Desktop Editor software.
Connect the pedal to power.
Connect the pedal to the Neuro Desktop Editor with a mini USB cable.
In the left margin, select the downward pointing arrow icon, and follow the prompts.
All Soundblox 2 pedals:
A Neuro Hub is required to update your Soundblox 2 pedal(s).
Download and install the Hub Manager.
Run the Hub Manager software.
Disconnect all pedals from the Neuro Hub.
Connect a single pedal to NeuroHub port 1.
Connect the Neuro Hub and Soundblox 2 pedal to power.
Connect the Neuro Hub to the Hub Manager with a mini USB cable.
In the Hub Manager, select the pedal in the top portion of the window, and then select, “Update Pedal Firmware.”
Select the .hex file correlating to your pedal (the pedal number is shown in the previous window).
Click Open // Okay.
Allow the update process to complete. Press Okay.
Disconnect the pedal and follow the same process for additional pedals.
Other
where can i buy replacement parts or specific source audio cables and accessories?
While all our pedals and controllers are available through any authorized Source Audio dealer, replacement parts and certain accessories are available directly from the Source Audio Store at Reverb.com. Click here to visit our Reverb store.